We at Walid Josse Watches (“Walid Josse Watches”, “we” or “us”), are commited to provide the best experience for you as a visitor for our website. We care about the integrity and about your personal information and want to be transparent on how we handle it. Therefore we have created a integretypolicy for you to be able to get an understanding on how we utilize your personal information and who that gets that information as well as how you can take part of it. The information as follows is in line with current legislation on data protection.
What type of personal information we collect
We collect personal information only when needed for us to fulfill our obligations to you as a customer. Below are the type of personal information that we might collect:
- Email address
- Information that shows what browser and version you use on your device
- Country your device is located at
Why we collect personal information
When placing an order we collect basic personal information you provide us. Some information collected by some cookies may be collected as well. This information is stored and is necessary for us to carry out delivery and to contact you as a customer when needed. We won’t disclose collected information as such to third parties only if necessary for us to accomplish our fulfillments.
How we collect personal information
- Information provided when placing an order at walidjossewatches.com
- Information provided when signing up to our newsletter “Join the Family”
- Information provided when contacting our customer service or contacting us by other way
How long we store personal information
We store your information as long as we need to fullfill our responsibility to you as a customer, We store it as long as necessary to defend eventuel legal claims and as long as required be statutory storage times.
Information for customer service errands and user reviews are normally stored for six (6) month after closed case. For product orders the necessary information, name, address, email address, is stored for bookkeeping for up to eight (8) years according to the bookkeeping law. Information needed to carry out an order, follow up and warranty and reclamations are stored for two (2) years from the lastest purchase.
When we share personal information
We strive to only share your personal information to third parties if you actively agreed to it or if necessary for us to fulfill our obligations according to law or order.
We share personal information with following parts:
- Our partners that processes the information on our behalf. For example to carry out the shipping, handle the payments and to distribute our newsletter
Your rights over your personal information
You have the right to at any time request the information we have stored about you. You also have the right to revoke your agreement for storage of your personal information at any time. We will then no longer process your personal information and will not store any under the condition that it will not be needed to fulfill our obligations to you as a customer or by law. Please note that by revoking your acceptance we way not be able to fulfill our obligations to you. To revoke your acceptance please send us an email to firstname.lastname@example.org
You have the right to demand correction of your personal information. To do that contact us at email@example.com
Security your personal information
We only store your personal information within our organisation. We work continuously on keeping our security systems and website up to date and supervises the whole process. In case of security breach we will take necessary actions in order to maintain your integrity. If needed we will delete relevant data to ensure protection of your integrity.
Some cookies we use are important for the website to function and display properly. The cookies keep track of your settings and makes your website experience more convenient by example remembering your settings and preferences and recognizing your device Cookies are also use to collect user data for analytical purposes and enable us to create the best shopping experience for you.
If you have any questions about personal information or about our cookies, don’t hesitate to contact us at firstname.lastname@example.org. Our goal is to respond to your email within 3 working days but it may vary depending on the workload and on holidays.